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Highlands Residential Mortgage Evaluation: On a Mission to Grow to be the World’s Most Revered Mortgage Model

As we speak we’ll try “Highlands Residential Mortgage,” a Texas-based mortgage lender that’s on a mission.

Their task? To be the world’s most revered mortgage model, an bold purpose that can definitely take lots of legwork.

But it surely speaks to their deal with customer support versus development in any respect prices. And seeing {that a} house buy is without doubt one of the life’s larger milestones, it’s essential to get it proper.

Whereas they’re grown right into a multi-billion-dollar lender over the previous decade, they’ve achieved so methodically to make sure they proceed to supply excellent assist alongside the best way.

This implies you have to be in good arms, whether or not you’re a seasoned actual property professional or first-time house purchaser. Learn on to be taught extra.

Highlands Residential Mortgage Quick Information

  • Retail direct-to-consumer mortgage lender
  • Presents house buy loans, refinances, and residential renovation loans
  • Based in 2010, headquartered in Allen, TX
  • Presently licensed to do enterprise in 33 states and D.C.
  • 50 brick-and-mortar department areas nationwide
  • Funded over $5 billion in house loans final yr
  • A couple of third of general quantity comes from house state of Texas

Highlands Residential Mortgage was based in 2010 by trade veterans Invoice Starkey, Sr., Ken Hickman, and Brian Starkey.

They are saying the corporate was constructed by mortgage originators for mortgage originators. In different phrases, they knew the ache factors after working for different lenders, and took steps to repair them.

This could end in a smoother course of for purchasers, who are sometimes befuddled by the house mortgage expertise.

Regardless of being little greater than a decade previous, the corporate funds billions in house loans yearly.

In 2020, the corporate originated about $5 billion in house loans, with roughly a 3rd of that originated of their house state of Texas.

They’re additionally very energetic within the states of Arkansas, Florida, North Carolina, Tennessee, Washington.

The corporate does a close to 50/50 cut up of house buy loans and mortgage refinances, so that they’re appropriate for each potential house patrons and present householders.

In the mean time, they’re licensed in 33 states and Washington D.C.

These different states embody Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.

My assumption is that they’ll increase to extra states over time as soon as they’re snug doing so.

Apply with Highlands Residential Mortgage

Highlands Residential Mortgage is massive on expertise, but in addition understands the facility of human contact.

This implies you get the perfect of each worlds, and might decide and select how a lot you need of both.

Those that are tech savvy will love their free smartphone app that permits you to deal with as much as 97% of the mortgage course of from the palm of your hand.

And even in case you’re not the savviest on the market, their on-line mortgage portal makes it straightforward to finish most duties electronically.

Whether or not it is advisable securely add paperwork, eSign disclosures or closing paperwork, or just verify the standing of your mortgage, it’s all proper at your fingertips.

To get began, merely head over to their web site and click on on “Discover a mortgage officer.” From there, you’ll have the ability to enter a person’s identify or search by location.

As soon as you discover the department/particular person you’re in search of, you possibly can apply instantly on-line from their webpage.

Their digital mortgage is powered by SimpleNexus, a pacesetter within the mortgage fintech area.

Whereas many of the mortgage course of will be accomplished electronically, it is perhaps potential to finish duties in individual as properly in case you stay close to a department.

They’ve acquired about 50 bodily department areas scattered throughout america.

Mortgage Packages Supplied by Highlands Residential Mortgage

  • House buy loans
  • House renovation loans
  • Refinance loans: fee and time period, money out, and streamline choices
  • Conforming loans backed by Fannie Mae and Freddie Mac
  • FHA loans
  • VA loans
  • USDA loans
  • Fastened-rate loans in a wide range of mortgage phrases

Highlands Residential affords all the most important mortgage packages you possibly can consider, whether or not it’s a house buy mortgage, refinance mortgage, or renovation mortgage.

I consider in addition they provide building loans, although they aren’t explicitly listed on their web site.

You will get a mortgage backed by Fannie Mae or Freddie Mac, or a government-backed mortgage similar to an FHA mortgage, VA mortgage, or USDA mortgage.

It’s unclear if jumbo loans are provided, although there’s an honest probability they’re. However you’ll have to inquire with a mortgage officer to search out out.

They’ve primarily provided fixed-rate mortgages in varied mortgage phrases over the previous a number of years, however may provide adjustable-rate mortgages going ahead.

All in all, most debtors ought to discover what they’re in search of by way of mortgage choice.

Highlands Residential Mortgage Charges

They don’t seem to listing their mortgage charges or lender charges on their web site, so we’re at the hours of darkness in relation to pricing.

Nevertheless, that doesn’t imply they aren’t competitively priced relative to different banks and lenders on the market.

However do take the time to get a mortgage fee quote earlier than continuing to a proper mortgage utility to make sure you’re pleased with their charges/charges.

Additionally pay attention to any lender charges charged, similar to a mortgage origination charge, processing/underwriting charges, and so forth.

The one actual trace we have now concerning their pricing comes from their glorious buyer opinions. They most likely wouldn’t be rated so extremely if pricing wasn’t nice.

Nonetheless, put within the time to assemble a number of quotes from completely different banks, lenders, and mortgage brokers to make sure.

Highlands Residential Mortgage Critiques

Highlands Residential Mortgage comes very extremely rated, with glorious opinions throughout all the most important scores web sites.

They’ve an excellent spectacular 4.92-star ranking out of a potential 5 on from almost 42,000 buyer opinions.

Take into account filtering by mortgage officer if you wish to discover a standout worker on the firm.

On Zillow, they’ve a actually near-perfect 4.99 star ranking out of a potential 5 from almost 600 buyer opinions.

chunk of these opinions point out that the client obtained an rate of interest that was decrease than anticipated. In order that’s excellent news pricing-wise.

Moreover, they’ve acquired a 4.9-star ranking from over 1,600 Google opinions, one other signal of their constant buyer satisfaction.

To sum issues up, Highlands Residential Mortgage seems to be a really well-liked mortgage lender that excels in each house buy lending and refinancing.

This implies they could possibly be a stable selection whether or not you’re a brand new house purchaser or an present house owner trying to faucet fairness or change mortgage packages.

The one massive query mark is pricing, which isn’t available on their web site.

Highlands Residential Mortgage Execs and Cons

The Good Stuff

  • Can apply for a house mortgage on-line or by way of smartphone in minutes
  • Their mortgage course of is digital and principally paperless
  • Bodily department areas in lots of states the place they’re licensed
  • Loads of mortgage packages to select from
  • Quick flip occasions because of in-house mortgage processing/underwriting/closing
  • Wonderful opinions from tens of 1000’s of previous prospects
  • Free smartphone app

The Possibly Not

  • Don’t publicize mortgage charges or lender charges
  • Mortgage could also be transferred to a third-party mortgage servicer after closing

(picture: caroline legg)



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